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Email [email protected] for anything to do with your TradeWize account: sign-in trouble, broken lessons, simulator glitches, billing questions, or feedback on a specific exercise.

Include your account email and a screenshot if you can. It saves a round trip.

Educational licensing, content collaborations, and media requests go to the same address; add “Partnership” or “Press” in the subject line and you'll land in the right thread.

Messages are read Monday through Friday, excluding major holidays. Urgent billing issues (failed payment, double charge) jump the queue.